I can't log in to my account!

Common mistakes when learners are not able to login to their account include:

• Using the wrong, or having forgotten, your password. Click here for helpful instructions to reset your password.
• Entering an incorrect email address. The email address you use to log in must be the same email address used at the time of registration or our system will not recognize your account. If you use more than one email address to create online accounts, try using others as your "email" option on the login page.
• A typo in the email address. Ensure the email address you are entering is the same address used at the time of registration by confirming the email address you are entering is typo-free.

If you remain unsuccessful after using the tips above, please contact us. We will be happy to assist you.